Pick safemode with networking with the arrow keys. To get to safemode, turn your computer off and when you turn it back on, tap the F8 button until you get an advanced screen. Personally, I would also try sending emails in safemode, If you can do it in safemode, and not in reg mode, it is definately PC related.
If they cant replicate it, then they will consider it a pc issue and refer you to connect tech or to best buy's geek squad. Yahoo resolves 85% of these within 48 hrs. If they can replicate it on their computer also, they will create a yahoo trouble ticket and give you thier member service number. They can remote on your computer to see if it is a java issue or whatever If you use yahoo thru ATT, you can call ATT for support and they will escalate any valid issues to yahoo for you. unable to access any tool functions along top yahoo page (ie check mail, new, what's new,mail classicĪlot of the times, just going into internet options and setting everything to default, and clearing the cookies and files works about 50% of the time. SOURCE: unable to reply, forward or compose new emails on my yahoo account, will not load emails properly.
